Frequently Asked Questions
Q: How should hand soap be added?
A: If it is a foam hand soap, you can pour it directly without adding water
A: If it is ordinary hand soap, please add the hand soap first, and then add water. The most appropriate ratio is 1 hand soap : 3 water, which can be adjusted according to the desired bubble concentration.
Q: The soap dispenser works, but no bubbles come out?
A: The initial judgment is that the outlet is blocked. The solution is to add warm water and adjust it to the highest level for repeated induction and dredging.
TROUBLESHOOTING GUIDES!
- Not enough bubbles? Generally, this is caused by an insufficient amount of ordinary hand soap. We recommend that the ratio of ordinary hand soap to water is 1:3, and the amount of hand soap should be more than less. Shake well before turning it on.
- You can feel it when you stretch your hand over, but no bubbles come out? Only a small amount of liquid comes out? Probably due to the blockage of the outlet, the hand soap was not shaken evenly when adding the liquid, which caused the hand soap to precipitate, or the ordinary hand soap was directly added to cause blockage. It is recommended to add warm water and adjust to the highest level for repeated induction.
- If it is a foam hand soap, please add it directly.
- If it is ordinary hand soap, please add water and then hand soap first, shake it evenly, and then turn it on to prevent clogging.
- No response to charging? Due to the fact that the product is sometimes turned on during transportation, the battery is completely drained. After receiving the product, please continue to charge it for 1.5-2 hours, and then use it after it is fully charged.
- We recommend that the product be installed at a higher position from the table, in order to prevent false induction. It is best to install it near the power supply to facilitate replenishment.
- IPX5 waterproof, no fear of water splash, can be used with confidence in wet environments such as washstands and toilets, please do not wash the body with water.
- The bubble volume of the third gear can be adjusted freely to meet the different dosage needs of adults and children. The first gear is 0.6S, the second gear is 1S, and the third gear is 1.5S.
- There is no need to wait for 0.25 seconds to bubble out very quickly, and the induction area is 3-6CM. Nano-level foam deep cleansing reasonably controls the bubble ratio of gas and liquid to 12:1 to form nano-level plump foam.
- 4 months long battery life, built-in 2000mAh high-capacity lithium battery, using TYPE-C 3.0 fast charging cable, charging faster and safer.
- 300ML large-capacity liquid can be dispensed 500 times at a time, which can be used by the whole family for 50 days. Strong non-marking glue, no punching, adhesive sticking and installation are durable and firm, do not fall, and can bear 5KG.